Tech Mahindra Quality Analyst

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Tech Mahindra Walk-in Drive 2025: Customer Support

**Job Title: Independent QA Analyst (IQA)**

**Project Overview:**

As an Independent QA Analyst, you will play a vital role in enhancing the quality, uniformity, and impartiality of curated assets for the Content Moderator Position. Your responsibility will involve delivering top-level quality management, free from production biases, while consistently challenging existing quality scores to foster ongoing improvements in both processes and outcomes.

**Key Responsibilities:**

– **Quality Assurance & Management:** Conduct independent quality checks of curated creative assets—including text, images, videos, and audio—across diverse advertisement formats. Assume full ownership of your responsibilities.

– **Process Improvement:** Seek out opportunities to enhance existing workflows and processes. Question current quality metrics to implement better overall practices for content curation and review.

– **Bias Mitigation:** Perform quality management reviews on content, ensuring an unbiased approach by maintaining a clear distinction between the quality assurance function and production. Focus on eliminating redundancies and inconsistencies at various workflow stages.

– **Content Validation & Curation:** Verify data and, if necessary, curate new content in alignment with project specifications. Ensure a diverse range of asset types, such as images, text, videos, and audio.

– **Cross-functional Collaboration:** Collaborate effectively with the IQM team, production teams, and suppliers to uphold the highest standards of quality management and drive continuous improvement.

**Required Qualifications and Skills:**

– Bachelor’s degree
– Proficiency in the English language.
– Minimum of 2 years of professional experience in QA or as a Content Moderator.
– Strong communication, collaboration, and project management skills; ability to thrive in a fast-paced and dynamic setting.
– Solid understanding of QA roles.

**Work Location:** Hyderabad
**Working Days:** 5 Days
**Shift Timings:** Rotational Shifts
**Salary Range:** ₹3.5 LPA to ₹5.5 LPA (based on current experience).

Interested candidates can draft their CV on kk00890152@techmahindra.com OR sg001071852@techmahindra.com

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