HCL Technologies – Tech Troubleshooting Support Executive (Non-Technical Freshers | Hyderabad)

Kickstart Your Career with HCL Technologies – Tech Troubleshooting Support Executive (Non-Technical Freshers | Hyderabad)

Are you a recent graduate from a non-technical background looking for a stable and growth-oriented career in the IT services sector? HCL Technologies is hiring Tech Troubleshooting Support Executives for their Hyderabad location — and freshers are welcome!

🔍 About the Role

We are inviting applications from fresh graduates with degrees such as BA, BCom, BBA, BSc, or BMS who are passionate about providing excellent customer support via email and chat. This is a non-voice role and ideal for those with strong communication and basic tech skills who are eager to begin their professional journey.

📍 Location: Hyderabad
💼 Role: Email & Chat Support Executive
🕒 Employment Type: Full-Time | Permanent
📢 Note: Candidates with technical qualifications like BTech, BE, BCA, or BSc IT are not eligible for this role.

🧠 Key Responsibilities

• Respond to customer inquiries through email and chat with professionalism and accuracy

• Troubleshoot basic product or service issues and provide effective solutions

• Maintain a high level of customer satisfaction

• Continuously improve communication and problem-solving skills

  ✅ Eligibility Criteria

  • Recent graduates from non-technical streams: BA, BCom, BBA, BSc, BMS, etc.

  • Strong verbal and written English communication skills

  • Familiarity with basic computer tools and software

  • Positive attitude and willingness to learn

    🎁 What’s in It for You?

    • 💰 Competitive salary and attractive benefits

    • 📈 Opportunities for career advancement and skill development

      🔑 Key Skills Required

      • Good Communication in English

      • Written and Oral Communication

      • Basic Troubleshooting

      • Customer Support Mindset

        👥 Be a part of one of India’s top IT companies — HCL Technologies

        📬 How to Apply

        If this sounds like the perfect opportunity for you, don’t wait! Send your updated resume to:

        📧 vikas.kapoor2@hcltech.com

        Shortlisted candidates will be contacted for further interview rounds.

  • 📢 Apply Now and Start Your Journey with HCL!

    Whether you’re from a commerce, arts, or science background — if you’ve got the passion to solve customer issues and grow in the IT space, this is your chance!